HEADWAY ARC LLC

TERMS OF USE

Effective Date: 10/16/2026

1. Introduction and Acceptance of Terms

Welcome to Headway Arc LLC (“Headway Arc,” “Company,” “we,” “us,” or “our”). These Terms of Use (“Terms”) govern your access to and use of www.metalbindingsupport.com, including any associated website features, online shopping services, customer support tools, and other services we make available through the website (collectively, the “Services”).

Please read these Terms carefully before using our website or purchasing our products. By accessing the website, creating an account, placing an order, or otherwise using our Services, you acknowledge that you have read and understood these Terms and agree to comply with them, subject to applicable law.

If you do not agree to these Terms, please discontinue use of the website and its Services.

You represent that you have the legal capacity to enter into a binding agreement. You must be at least eighteen (18) years old, or the age of legal majority in your jurisdiction if higher, to make purchases through our website unless applicable law permits otherwise.

These Terms should be read alongside any applicable privacy notice, shipping policy, returns policy, subscription terms, and other policies we publish or expressly incorporate into our Services.

2. Changes to These Terms

Headway Arc LLC may revise these Terms from time to time to reflect changes in our business operations, products, Services, legal requirements, or website functionality.

When changes are made, we will update the effective date displayed at the beginning of this document. Where required by law, we will provide notice of material changes or obtain your consent.

Your continued use of the website after revised Terms become effective constitutes acceptance of the updated Terms to the extent permitted by applicable law. If you do not accept a revision, you should discontinue using the affected Services.

We may also modify, suspend, or discontinue website features or Services, temporarily or permanently, subject to applicable law.

3. Permitted Use of the Website

We grant you a limited, personal, nonexclusive, revocable, and nontransferable permission to access and use our website for lawful personal purposes, including learning about our products and making authorized purchases.

This permission does not transfer ownership of the website or its contents to you.

You agree not to:

Use the website for unlawful, deceptive, fraudulent, or unauthorized activities.

Copy, reproduce, sell, distribute, modify, or commercially exploit website content without our written permission.

Attempt to bypass website security, authentication, or access restrictions.

Introduce malicious software, harmful code, or other technology intended to disrupt our Services.

Use automated tools, scraping software, bots, or similar methods to collect website content or customer information without authorization.

Interfere with website functionality, transactions, servers, or other users' access.

Impersonate another individual or misrepresent your identity or affiliation.

Access another person's account or information without permission.

Remove copyright notices, trademarks, or other proprietary notices from our materials.

We may restrict or terminate access when we reasonably believe that a user has violated these Terms, endangered the security of our website, or engaged in unlawful activity, subject to applicable law.

4. Intellectual Property Rights

The website and its original content, including text, graphics, product descriptions, photographs, logos, designs, software, and other materials, may be owned by Headway Arc LLC or licensed to us by third parties.

These materials are protected by applicable intellectual property laws.

Except for the limited permission described in these Terms, no ownership rights or other intellectual property interests are transferred to you.

You may not reproduce, publish, distribute, adapt, publicly display, sell, or otherwise use protected website materials without the appropriate authorization, except where applicable law permits such use.

Any third-party names, trademarks, logos, or product materials displayed on our website remain the property of their respective owners. Their appearance on our website does not necessarily imply an endorsement or affiliation.

If you believe that content on our website infringes your intellectual property rights, please contact us using the contact information provided at the end of these Terms.

5. Products and Product Information

Headway Arc LLC offers natural health supplements and wellness products. Product availability, formulations, ingredients, packaging, descriptions, and prices may change over time.

We make reasonable efforts to present accurate and current product information. However, descriptions, photographs, colors, packaging images, and other product representations may differ from the actual product due to manufacturing updates, supplier changes, display settings, or other circumstances.

Unless expressly stated otherwise, product information is provided for general informational purposes and should not be interpreted as a guarantee that a product will produce a particular result.

We reserve the right, subject to applicable law, to correct inaccurate listings, update product information, limit quantities, discontinue products, or restrict purchases where reasonably necessary.

Nothing in these Terms excludes any consumer rights or remedies that cannot lawfully be excluded.

6. Health Information and Supplement Disclaimer

Information appearing on our website, including articles, product descriptions, ingredient information, wellness guidance, emails, and other communications, is intended for general educational and informational purposes.

Our website and products are not a substitute for professional medical advice, diagnosis, or treatment.

Unless expressly authorized and legally supported, our products are not intended to diagnose, treat, cure, or prevent any disease. Statements concerning dietary supplements must comply with applicable laws and regulations, including relevant requirements of the U.S. Food and Drug Administration (FDA) and Federal Trade Commission (FTC).

Where required for dietary supplement labeling or marketing claims, the following disclaimer applies:

“These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.”

This disclaimer does not replace any additional labeling or disclosure requirements that may apply to a particular product or claim.

Individual experiences and responses to supplements can vary. We do not guarantee specific health outcomes, benefits, or results unless an express guarantee is provided and is legally enforceable.

Consult a qualified healthcare professional before using a supplement if you are pregnant, nursing, taking medication, managing a medical condition, or concerned about possible interactions or side effects.

Do not disregard professional medical advice or delay seeking care because of information found on our website.

Always review the product label, ingredients, warnings, recommended serving size, storage instructions, and directions before use. Do not exceed the recommended serving unless directed by a qualified healthcare professional.

Discontinue use and seek appropriate medical guidance if you experience an adverse reaction.

7. Orders and Purchases

When you place an order through our website, you agree to provide complete and accurate information necessary to process your purchase, including your contact details, billing information, delivery address, and payment information.

Submitting an order constitutes an offer to purchase the selected products. An order confirmation acknowledging receipt does not necessarily mean that the order has been accepted or shipped.

We reserve the right to accept, decline, cancel, or limit an order where permitted by law, including when:

A product is unavailable.

A listing contains a material pricing or description error.

Payment authorization cannot be obtained.

An order appears fraudulent or unauthorized.

Delivery restrictions or legal requirements prevent fulfillment.

If we cancel an order after payment has been collected, we will arrange an appropriate refund in accordance with applicable law.

Prices, applicable taxes, shipping charges, and other fees will be disclosed during checkout as required by law. You are responsible for reviewing the final order details before submitting your purchase.

We may correct pricing or listing errors and will take any legally required steps if an error affects an order you have placed.

8. Payment Processing

Purchases must be paid for using a payment method accepted at checkout.

You authorize the applicable payment processor to charge your selected payment method for the total amount disclosed during checkout, including applicable taxes and disclosed shipping or other charges.

Payment processing may be provided by independent third-party providers. Their processing activities may be subject to their own terms, privacy practices, and security procedures.

We do not intend to collect or store full payment card details directly when payment processing is handled by an external provider, except where expressly disclosed and appropriately protected.

If a payment is declined, reversed, disputed, or identified as potentially unauthorized, we may delay fulfillment, request verification, or cancel the affected order as permitted by law.

You agree to notify us promptly if you suspect unauthorized activity involving a purchase made through our website.

9. Shipping and Delivery

Shipping options, delivery estimates, fees, geographic restrictions, and other fulfillment conditions will be communicated during checkout or through our applicable shipping policy.

Delivery estimates are provided for planning purposes and may be affected by carrier delays, weather, transportation interruptions, inventory limitations, or other circumstances beyond our reasonable control.

You are responsible for providing a complete and accurate delivery address and reviewing your shipping details before submitting an order.

If a package is delayed, lost, damaged, or delivered incorrectly, please contact us so that we can review the circumstances and explain the available options.

Responsibility for a shipment, including the allocation of loss or damage risks, will be determined in accordance with applicable law and the terms governing the transaction.

Nothing in this section limits rights or remedies available to consumers under applicable law.

10. Returns, Refunds, and Exchanges

Eligibility for returns, exchanges, and refunds will be governed by our applicable returns policy, which should be made available to customers before purchase where required by law.

Certain products, including opened supplements or items subject to hygiene, safety, or product-integrity restrictions, may be subject to special return conditions where legally permitted. Any exclusions, deadlines, restocking charges, or other limitations must be disclosed in the applicable policy.

If a product arrives damaged, defective, incorrect, or otherwise fails to meet applicable legal requirements, contact us promptly with your order information and a description of the issue.

We will review the request and explain the available remedies, which may include a replacement, refund, exchange, or another remedy required by law.

Refund processing times may depend on the payment provider and financial institution.

Nothing in these Terms is intended to remove a consumer's statutory rights or restrict remedies that cannot lawfully be limited.

11. Recurring Orders and Subscriptions

If we offer recurring purchases, automatic deliveries, memberships, or subscription services, additional terms will apply and will be presented before enrollment.

Those terms should explain the billing frequency, recurring charges, renewal conditions, cancellation procedure, and any applicable promotional pricing or minimum commitment.

By enrolling in a recurring service, you authorize charges in accordance with the terms disclosed at enrollment.

You may cancel a recurring service using the cancellation method provided for that service, subject to applicable law and any valid terms disclosed before enrollment.

We will not treat a one-time purchase as authorization for recurring billing unless you have separately provided the required consent.

12. Accounts and Account Security

Some website features may require you to create an account.

You agree to provide accurate, current, and complete registration information and to update it when necessary.

You are responsible for maintaining the confidentiality of your login credentials and for activity conducted through your account, subject to applicable law.

You should use a strong, unique password, avoid sharing your login details, and notify us promptly if you suspect unauthorized access.

We may request additional information to verify your identity or protect an account against suspected fraud.

If account information becomes inaccurate, an account is compromised, or a user violates these Terms, we may restrict or suspend account access where reasonably necessary and legally permitted.

You may request account closure by contacting us. Outstanding transactions, legally required records, and information we are permitted or required to retain may remain subject to applicable obligations.

13. Third-Party Services and Links

Our website may contain links to external websites, payment processors, shipping providers, social media platforms, manufacturers, or other third-party services.

These external services are not necessarily owned or controlled by Headway Arc LLC.

We are not responsible for the content, policies, security, availability, or independent business practices of third parties, except to the extent responsibility cannot lawfully be excluded.

A link to another website does not automatically mean that we endorse its products, services, statements, or policies.

Your use of an external service is subject to the terms and privacy practices applicable to that service. Review those terms before providing information or completing transactions on an external platform.

14. User Communications and Submissions

If you submit product reviews, testimonials, suggestions, photographs, comments, or other materials to us through permitted channels, you are responsible for ensuring that your submission is lawful and does not violate another person's rights.

You must not submit material that is fraudulent, defamatory, threatening, misleading, unlawful, or infringing, or that contains another person's confidential information without authorization.

Submitting feedback does not automatically transfer ownership of your intellectual property to us.

If you voluntarily submit material for publication or marketing use, any permission we need to reproduce, display, adapt, or distribute it must be established through an appropriate authorization or separate agreement.

We may moderate or remove submissions that violate our published rules or applicable law. We do not guarantee that all user-submitted content will be reviewed or removed.

Testimonials and reviews should reflect genuine experiences. We will not knowingly represent a person's experience as typical or guaranteed when doing so would be misleading or unlawful.

Nothing in these Terms prevents you from making truthful statements about your experiences or exercising rights protected by law.

15. Privacy and Personal Information

Your use of our website may involve the collection and processing of personal information, including information needed to fulfill orders, communicate with customers, prevent fraud, maintain accounts, and provide customer support.

Our privacy practices should be explained in a separate Privacy Policy or Privacy Notice available through our website.

That policy should identify the categories of personal information collected, the purposes for which information is used, applicable sharing practices, retention procedures, security measures, and the privacy rights available to individuals under applicable law.

Where third-party service providers process information on our behalf, their access should be limited and governed by appropriate arrangements.

We will handle personal information in accordance with applicable privacy and data protection requirements.

If we offer promotional emails, text messages, or other marketing communications, the applicable consent and unsubscribe procedures will be disclosed separately. Transactional messages and marketing messages may be subject to different legal requirements.

Please consult our published Privacy Policy for details about your choices and how to contact us regarding personal information.

16. Electronic Communications

When you communicate with us electronically, you consent to receive responses and other communications electronically to the extent permitted by law.

Depending on your transactions and communication preferences, these communications may include order confirmations, shipping updates, account notifications, policy notices, payment information, and customer service responses.

Where electronic records or signatures are used to satisfy legal requirements, the applicable requirements for electronic transactions will govern.

You may update your contact preferences where options are available. Certain transactional communications may still be necessary to fulfill an order, maintain account security, or meet legal obligations.

Nothing in this section eliminates any disclosure, consent, or delivery requirements imposed by applicable law.

17. Website Availability and Security

We seek to maintain a reliable and secure website but cannot guarantee uninterrupted access, continuous availability, or freedom from every technical error.

The website may occasionally be unavailable because of maintenance, software updates, network disruptions, security incidents, or circumstances beyond our control.

We may introduce security measures, update systems, or temporarily restrict access when reasonably necessary to protect the website, our customers, or our business operations.

You agree not to attempt to compromise website security or interfere with the operation of our Services.

Although we take reasonable precautions, no internet transmission or electronic storage system can be guaranteed to be completely secure. Users should exercise appropriate care when transmitting information online.

18. Disclaimer of Warranties

To the extent permitted by applicable law, the website and its general informational content are provided on an “as available” basis.

We do not guarantee that every website feature will always operate without errors, that access will never be interrupted, or that all informational content will be free from inaccuracies.

Any express product warranties or other legally required guarantees remain subject to their applicable terms and the rights provided by law.

We do not make a universal guarantee that a supplement or wellness product will be suitable for every individual or produce a particular outcome.

Nothing in this section excludes an express warranty we have made or disclaims a consumer guarantee or other protection that cannot lawfully be excluded.

19. Limitation of Liability

To the fullest extent permitted by applicable law, Headway Arc LLC will not be responsible for indirect, incidental, special, exemplary, punitive, or consequential losses arising from website use or an inability to access our Services, where such exclusions are legally enforceable.

Examples may include certain lost profits, lost business opportunities, or indirect losses that were not the direct result of the relevant breach or event.

This section does not exclude or limit liability where exclusion or limitation is prohibited by law, including applicable liability for fraud, intentional misconduct, or other matters that cannot legally be disclaimed.

Nothing in these Terms limits liability for death or personal injury caused by negligence, product liability, or other legally non-excludable liability where applicable law prohibits such a limitation.

Any legally enforceable limitation of liability will be interpreted only to the extent permitted by the law governing the relevant claim.

20. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses and reasonable costs arising from third-party claims to the extent directly caused by your unlawful use of the website, your intentional misconduct, or your material violation of these Terms.

This provision does not require you to indemnify Headway Arc LLC for losses caused by our own negligence, misconduct, legal violations, or other circumstances for which such indemnification would be unlawful.

Any claim for indemnification must be handled in accordance with applicable law and the circumstances of the claim.

21. Suspension and Termination

We may suspend or terminate your access to some or all website features when reasonably necessary because of suspected fraud, unlawful activity, security risks, material violations of these Terms, or discontinuation of a service.

Where appropriate and legally required, we will provide notice or an opportunity to address the issue before taking action.

Termination does not eliminate rights or obligations arising from orders already placed, payments already due, applicable warranties, or legal requirements.

Provisions that by their nature should continue after termination, including applicable intellectual property rights, payment obligations, enforceable disclaimers, and dispute-related provisions, will remain effective to the extent permitted by law.

22. Copyright Complaints

If you believe that material appearing on our website infringes a copyright you own or are authorized to represent, please contact us with enough information to identify the material and evaluate the complaint.

A complaint should generally include:

Your name and contact information.

Identification of the copyrighted work allegedly infringed.

The location of the material on our website, including its URL if available.

An explanation of the alleged infringement.

A statement describing your good-faith belief that the disputed use is not authorized.

Any declaration, signature, or other information required by applicable copyright law.

If you are submitting a formal notice under the Digital Millennium Copyright Act (DMCA), the notice must satisfy the applicable statutory requirements and be directed to our properly designated agent.

23. Governing Law and Disputes

These Terms will be interpreted under the laws applicable to the relevant transaction and dispute, subject to mandatory consumer protection rules and applicable conflict-of-law principles.

If a disagreement arises, we encourage you to contact us first so that we can attempt to resolve the matter informally.

Nothing in these Terms prevents a customer from contacting a relevant consumer protection authority or exercising a legal right to bring a claim in a court or other forum where permitted by law.

Any agreement requiring binding arbitration, waiving a jury trial, restricting class proceedings, or specifying an exclusive court venue should be adopted only after appropriate legal review of its enforceability and suitability for Headway Arc LLC's business.

24. General Provisions

Severability. If a provision of these Terms is found unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

No waiver. A failure to enforce a provision on one occasion does not automatically waive the right to enforce it later.

Assignment. You may not transfer your rights or obligations under these Terms without our consent where consent is required. We may transfer our rights or obligations in connection with a lawful business reorganization, merger, or transfer of assets, subject to applicable law.

Independent relationship. These Terms do not create a partnership, joint venture, employment relationship, or agency relationship between you and Headway Arc LLC.

Entire agreement. These Terms, together with applicable policies and agreements expressly incorporated into them, govern your use of the website and supersede prior agreements on the same subject to the extent permitted by law.

No third-party rights. Except where expressly stated or required by law, these Terms do not create enforceable rights for third parties.

Headings. Section headings are provided for convenience and do not change the meaning of the provisions.

25. Contact Information

If you have questions about these Terms, our website, or our products, please contact:

Headway Arc LLC

Website: https://www.metalbindingsupport.com

Telephone: 307-222-9723

Customer service email: support.metalbinding@gmail.com

Please include sufficient information to help us understand your inquiry. For order-related questions, provide your order number where appropriate, but do not send full payment card details or passwords through ordinary email.

End of Terms of Use

HEADWAY ARC LLC